If you want to complain about a delay in salary
payment, you can raise your issues with the Ministry of Human Resources and
Emiratisation (MOHRE).
'My Salary' allows UAE-based employees to register a complaint anonymously in case they have not been paid on time by their employers.
Login My Salary Page or access on MOHRE App
Step 1:
Register as an Employee. To register with MOHRE, you need to provide the following details:
Passport No.
Nationality
Birth Date
Then, select a username and set a password
Provide your e-mail address and mobile number.
You then need to set two secret questions and agree to the terms and conditions.
Confirm your e-mail address and mobile number.
You will then receive an OTP.
Once you enter the OTP, a confirmation e-mail will be sent on your registered e-mail address with a verification link.
Step 2: Click on 'Services for Employees' and select 'My Salary'.
Once you log back in to the website or App, you can then select 'My Salary' service from your dashboard.
Step 3: Provide details of delay in payment
When you select the service, you will be able to see the details MOHRE has on record for you as an employee.
This includes, your company name, your passport details and work permit number.
You can then provide details of the salary complaint, like the amount of time since you have not received your salary, if you have not been given your due overtime payment or have any other salary related issues.
Once you submit the complaint, the ministry will address the complaint and investigate it with concerned establishment.
Is the complaint anonymous?
The Ministry assured employees that the service offered complete anonymity to the complainant.
How long does it take to process the complaint?
The processing time for the service is five working days.
MOHRE Helpline: 800 60
'My Salary' allows UAE-based employees to register a complaint anonymously in case they have not been paid on time by their employers.
Login My Salary Page or access on MOHRE App
Step 1:
Register as an Employee. To register with MOHRE, you need to provide the following details:
Passport No.
Nationality
Birth Date
Then, select a username and set a password
Provide your e-mail address and mobile number.
You then need to set two secret questions and agree to the terms and conditions.
Confirm your e-mail address and mobile number.
You will then receive an OTP.
Once you enter the OTP, a confirmation e-mail will be sent on your registered e-mail address with a verification link.
Step 2: Click on 'Services for Employees' and select 'My Salary'.
Once you log back in to the website or App, you can then select 'My Salary' service from your dashboard.
Step 3: Provide details of delay in payment
When you select the service, you will be able to see the details MOHRE has on record for you as an employee.
This includes, your company name, your passport details and work permit number.
You can then provide details of the salary complaint, like the amount of time since you have not received your salary, if you have not been given your due overtime payment or have any other salary related issues.
Once you submit the complaint, the ministry will address the complaint and investigate it with concerned establishment.
Is the complaint anonymous?
The Ministry assured employees that the service offered complete anonymity to the complainant.
How long does it take to process the complaint?
The processing time for the service is five working days.
MOHRE Helpline: 800 60
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