Move your car
One of the first rules in a traffic accident is move the vehicles involved to a safe location so that they do not obstruct traffic on the roads.
Reporting the accident
The next thing to do is call Dubai Police on 999.
If it is a minor accident and the two parties involved in the accident mutually agree on who is liable for the accident, Dubai Police will tell you to handle the situation yourselves, through their app. The whole process takes not more than 10 minutes maximum.
Here is a step by step process on how to do it.
1. Download the Dubai Police app
Click on the app and it will take you to the home page.
Other than such accident cases, there are a number of requests you can make on the Dubai Police app.
For example, the app can be used to request a police clearance certificate, pay traffic fines, request permission for night work at commercial premises, and of course, report a traffic accident.
2. Tap "Reporting a traffic accident on the app"
Go ahead and click on the ‘Report Traffic Accident’ and it will take you to another page. On this page the app once again reminds you to move your vehicle to a safe location along with the other vehicle/s involved in the accident so there is no obstruction to traffic. The app asks you to select the total number of cars involved in the accident. Once you do that, click on the next button.
At this point you will be required to do the following:
+ Scan details of the vehicle plate number
+ License number
+ Fill out some details such as the vehicle plate number, license number
+ Picture of the damages to the vehicles
+ Tick if these details pertain to the liable vehicle or of the party on the receiving end!
+ Last, don't forget to mention your mobile number and email address
If one or both of the parties cannot agree on solution, the Dubai Police will come to the location once you call 999. All parties involved must move their cars away from traffic to a safe spot and wait for the police. Once there, the police will decide who is at fault – most commonly, blame will be appointed with the driver behind. He will issue the Police Report in Arabic, as is the standard practice. The due process after this then will be followed.
One of the first rules in a traffic accident is move the vehicles involved to a safe location so that they do not obstruct traffic on the roads.
Reporting the accident
The next thing to do is call Dubai Police on 999.
If it is a minor accident and the two parties involved in the accident mutually agree on who is liable for the accident, Dubai Police will tell you to handle the situation yourselves, through their app. The whole process takes not more than 10 minutes maximum.
Here is a step by step process on how to do it.
1. Download the Dubai Police app
Click on the app and it will take you to the home page.
Other than such accident cases, there are a number of requests you can make on the Dubai Police app.
For example, the app can be used to request a police clearance certificate, pay traffic fines, request permission for night work at commercial premises, and of course, report a traffic accident.
2. Tap "Reporting a traffic accident on the app"
Go ahead and click on the ‘Report Traffic Accident’ and it will take you to another page. On this page the app once again reminds you to move your vehicle to a safe location along with the other vehicle/s involved in the accident so there is no obstruction to traffic. The app asks you to select the total number of cars involved in the accident. Once you do that, click on the next button.
At this point you will be required to do the following:
+ Scan details of the vehicle plate number
+ License number
+ Fill out some details such as the vehicle plate number, license number
+ Picture of the damages to the vehicles
+ Tick if these details pertain to the liable vehicle or of the party on the receiving end!
+ Last, don't forget to mention your mobile number and email address
If one or both of the parties cannot agree on solution, the Dubai Police will come to the location once you call 999. All parties involved must move their cars away from traffic to a safe spot and wait for the police. Once there, the police will decide who is at fault – most commonly, blame will be appointed with the driver behind. He will issue the Police Report in Arabic, as is the standard practice. The due process after this then will be followed.
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+ How to clear Police or civil cases related to bounced cheques?
+ RTA 24/7 smart customer service counters
+ How to register hazardous materials transportation vehicles in Dubai Civil Defence and RTA?
+ Dubai Traffic fine payments, 7 other services to go fully online
+ Online Lost Reporting to Dubai Police
+ Cheque bounce/Insufficient fund Case Reporting-Dubai
+ Check Criminal Status of Financial Cases through Dubai Police Website
+ You can open a Criminal Case with Dubai Police through their Website
+ Vehicle Inspection Request for Changing Colour: Dubai Police Online Service
+ Lost & Found Service of Dubai Police: Inquire about the found items online
+ Traffic Status Certificate from Dubai Police
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+ Impounded Vehicle inquiry and Fees payment; Dubai Police
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