The Ministry of Foreign Affairs and International Cooperation introduced a new service on its website: 'Tawajudi for residents'.
The new service is intended for residents with valid residencies and who are outside the country. This service aims to facilitate their safe return to the UAE in emergency situations.
The Twajudi service for residents allows individuals to request for approval to return as and when flights resume operations.
Residents who are currently abroad can register for this service through MoFAIC’s website, thus facilitating communication with them in case of emergency.
The Twajudi website advises applicants to not book any travel tickets unless the application has been approved and they receive an approval number.
The service can be accessed through the main page of the Ministry’s website, under Individuals Services, then click on 'Tawajudi for residents'.
You will be required to enter your Emirates ID number, passport number, nationality, date of birth, mobile number and date of birth.
You will also be asked to provide the reason you went outside the UAE (Education, family visit, medical treatment, tourism, work or other) as well as tentative details of your return.
Upload documents:
You then need to upload scanned copies of the following documents:
1. Coloured photo
2. UAE residence visa copy
3. Passport copy
4. Proof for the visit reason outside UAE. The proof can be a letter from the work company, medial organization or the flight tickets in case the reason is tourism.
5. Ticket to the UAE (optional)
The file should be in a JPEG or PDF format and no bigger that 2mb in size.
You will then receive a draft number, which you can use to restart your application if it gets stuck due to any technical errors.
No fees to submit the application.
Review application and submit
Once you complete the application form successfully, you will receive a tracking number visa email.
You will then need to wait for your application to be approved.
When can I fly back to the UAE?
Emirates and Etihad airlines are operating limited one-way flights aimed at helping UAE residents return. However, you are advised to book your tickets only after you receive an approval from MOFAIC.
Helpline
Holders of valid residence permits overseas and their family members and first-degree relatives in the UAE can call the helpline on 0097124965228 or 0097192083344 for enquiries and assistance for humanitarian and emergency cases to ensure their safe return to the UAE. Social media channels: MOFAICUAE.
Toll free from UAE: 80044444
Identity and Citizenship Authority Call Centre numbers:
+971600522222, +97123128867, +97123128865
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The new service is intended for residents with valid residencies and who are outside the country. This service aims to facilitate their safe return to the UAE in emergency situations.
The Twajudi service for residents allows individuals to request for approval to return as and when flights resume operations.
Residents who are currently abroad can register for this service through MoFAIC’s website, thus facilitating communication with them in case of emergency.
The Twajudi website advises applicants to not book any travel tickets unless the application has been approved and they receive an approval number.
The service can be accessed through the main page of the Ministry’s website, under Individuals Services, then click on 'Tawajudi for residents'.
You will be required to enter your Emirates ID number, passport number, nationality, date of birth, mobile number and date of birth.
You will also be asked to provide the reason you went outside the UAE (Education, family visit, medical treatment, tourism, work or other) as well as tentative details of your return.
Upload documents:
You then need to upload scanned copies of the following documents:
1. Coloured photo
2. UAE residence visa copy
3. Passport copy
4. Proof for the visit reason outside UAE. The proof can be a letter from the work company, medial organization or the flight tickets in case the reason is tourism.
5. Ticket to the UAE (optional)
The file should be in a JPEG or PDF format and no bigger that 2mb in size.
You will then receive a draft number, which you can use to restart your application if it gets stuck due to any technical errors.
No fees to submit the application.
Review application and submit
Once you complete the application form successfully, you will receive a tracking number visa email.
You will then need to wait for your application to be approved.
When can I fly back to the UAE?
Emirates and Etihad airlines are operating limited one-way flights aimed at helping UAE residents return. However, you are advised to book your tickets only after you receive an approval from MOFAIC.
Holders of valid residence permits overseas and their family members and first-degree relatives in the UAE can call the helpline on 0097124965228 or 0097192083344 for enquiries and assistance for humanitarian and emergency cases to ensure their safe return to the UAE. Social media channels: MOFAICUAE.
Toll free from UAE: 80044444
Identity and Citizenship Authority Call Centre numbers:
+971600522222, +97123128867, +97123128865
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