visaprocessUAE: What is UAEPASS?

Which documents will I need?
You will only need your original Emirates ID.

Can I do it online?
The first part of the registration is online and the second part – the verification process – is done at a kiosk, which you will need to visit for the final physical verification.

What is the process?
Here is the step by step registration process:
1. Download the UAE PASS application on your phone.
2. Scan your Emirates ID, verify the information required from you and set up a pin. This pin number is extremely important, and you are advised never to share it with anyone.
3. Visit a UAE PASS kiosk near you to complete the final verification process.
4. Insert your Emirates ID at the self-service machine and follow the instructions on the screen.
5. Scan your fingerprint.
Once you have completed the process, you will be able to access all available UAE PASS features.

Locations of UAE PASS kiosks
Some of the kiosk locations are as follows:

Dubai
1. Smart Dubai Government, Dubai Design District, 1A
7th floor reception area

2. DEWA offices (Al Quoz - The Sustainable Building, main office in Karama, Umm Al Ramool, Al Wasl and Al Hudaiba)

3. Dubai Municipality offices (Karama, Al Manara, Al Twar, Al Jafliyah)

4. Dubai Economic Department offices (Dubai Mall branch, Al Barsha Mall, Al Twar centre)

5. Directorate Of residency And Foreigners Affairs -Al Jafilia

Abu Dhabi
1. Al Safeer Center
Ground Floor, Main Entrance, beside Elevator

2. Bateen Mall
Ground Floor, Main Entrance , Cash Counter Area

3. Abu Dhabi Cooperative Society
Main Entrance

4. Abu Dhabi Cooperative Society, Dana Plaza
Main Entrance

5. Deerfields Mall
2nd Floor, beside Carrefour, ATM Area.

Sharjah
1. Tasheel center Sharjah Samnan
Ground Floor near main reception

2. Safeer Mall
Ground Floor, Main Entrance Customer Service Area

3. KM Trading Shopping Centre
Main Entrance

4. Nesto Al Wafa General Trading
Main Entrance

5. Awqaf, Sahara Centre
Ground Floor beside Al Ansari Exchange

Ajman
1. Ajman Department of Economic Development
Ground Floor Customer Service for Bashr Trade License

2. Ajman Markets & Co-operative Society - Entrance
Main Entrance near ATM machine area

3. Ajman Markets & Co-operative Society - Food Court
Ground Floor, Food Court Area near Tech Link Shop

4. Safeer Hypermarket
Ground Floor, near to Al Ansari Exchange and ATM machine Area

5. Palm Centre
Main Entrance near Dubai Islamic Bank ATM machine

Ras Al Khaimah
1. Ras Al Khaimah Department of Economic Development
Ground Floor Bashr Counter

2. Safeer Mall
Main Entrance, near Abu Dhabi Commercial Bank ATM machine

3. RAK Mall
Main Entrance

4. Al Aswaq RAK National Markets
Main Entrance, near Dubai Islamic Bank ATM machine

5. Federal Electric & Water Authority (FEWA)
Main entrance, right side

Fujairah
1. Fujairah Dibba Municipality
Ground Floor Customer Service for Bashr Trade License

2. Fujairah Municipality
Ground Floor Customer Service for Bashr Trade License

3. Century Mall
Main Entrance, ATM Area

4. LuLu Hypermarket, LuLu Mall
Main entrance

5. Choithrams
Main Entrance, Baggage Counter Area

Umm Al Quwain
1. Carrefour Market
Main Entrance, near cash counter

2. Federal Electric & Water Authority (FEWA)
Main Gate, ATM Booth

3. LuLu Center
Main Entrance

Al Ain
1. Al Foah Mall, Lulu Hypermarket
Ground Floor, Main Entrance inside ATM Booth

2. LuLu Hypermarket
Main Entrance

3. LuLu Hypermarket
Main Entrance

4. Al Ain Muncipality
Main Entrance, Reception Area

For a complete list of kiosk locations, click here.

Can I complete the services during COVID-19 related restrictions?
According to Smart Dubai, people can still visit the UAE PASS kiosks to complete their registration process. However, people are advised to stay home as much as possible and step out only for essential services. Additionally, authorities have urged every individual to follow the necessary precautions when stepping out, stressing on the message of 'Everyone is responsible'.

Which services can I access now?

Once you download and register, you will be able to access over 5,000 different services, including paying your government bils, registering a business, filing a complaint or sponsoring a visa.
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UAE PASS will be the only digital identity needed to access Dubai Government services.
The UAE PASS is the latest step in the country’s digital transformation and provides UAE citizens, residents and visitors an easy way manage their government-related work without the need to go anywhere.
UAE PASS eliminates the need to physically visit customer service centres and submit paper identification documents to access Dubai Government services.

No more paper identities

UAE PASS eliminates the need to physically visit customer service centres and submit paper identification documents. It provides an authorised digital ID through smartphones, and includes a digital signature feature allowing users to sign official documents. Users can access more than 5,000 government services by using a single username and password.

Easy access to government services
The application allows easy access to all digital government services in Dubai and various federal and local services across the UAE – available on the websites and mobile applications of over 80 government and private entities – and accessible through a single set of login credentials. The authorised digital signature feature, meanwhile, allows users to sign government transactions or documents; verify their authenticity; share them with the competent authorities, in line with UAE legislation; and request and share data with service providers online.

What is the UAEPASS?
The UAEPASS was launched in 2018 as part of the UAE government’s long-term strategies – UAE Vision 2021 and UAE Centennial 2071.

UAE Vision 2021 aims to make the UAE among the best countries in the world by the Golden Jubilee of the Union on six basic pillars. One of the six pillars, or national priorities, is providing sustainable environment and infrastructure.

DubaiID, SmartPass and UAE PASS – what is the difference?
DubaiID, as the name suggests, is exclusive for Dubai government related services. For Abu Dhabi and other emirates, residents could register for a Smart Pass. However, the UAE’s move towards providing smart government services has led to the unification of these services under UAE PASS, which provides access to a range of government related services, regardless of the Emirate you are in.
The UAEPASS is a collaboration between Smart Dubai, Telecommunications Regulatory Authority (TRA) and Abu Dhabi Digital Authority and was launched in 2018.

The UAEPASS allows UAE residents and visitors to access government services and make regular payments, like your home and mobile phone bills, it provides access to services like DubaiNow and even legal processes like applying for your residence visa or buying a property. This is possible using the electronic signature.

Electronic signature
One of the biggest features of the UAEPASS is that it provides users with an electronic signature, which is equivalent to you signing a documents with a pen. Your electronic signature will be legally valid under UAE law. So, whether you are securing a new contract or making a big purchase, like a property or car, if you are using the UAE government’s smart services, you can use your UAEPASS signature. This is the first time digital signature solutions have been provided in the region.

How secure is my signature?
The UAEPASS signature and the online services are secured through various measures to provide a safe operating environment for users. Digital signatures are protected using the SHA-256 hashing algorithm.

WHAT IS SHA-256?
SHA stands for Standard Hashing Algorithm, which was built by the National Security Agency (NSA) in the US. SHA-256 is a ‘one-way cryptographic function’ which means that it cannot be decrypted back to the original text.
What documents will I need?
You will only need your original Emirates ID.

Can I do it online?
The first part of the registration is online, by downloading the UAEPASS app, but you will need to visit a kiosk for the final physical verification.

Where do I go?
Here is a breakdown of the complete registration process.

1. Download the UAE PASS application on your phone.

2. Scan your Emirates ID, verify the information required from you and set up a pin. This pin number is extremely important, and you are advised never to share it with anyone.

3. Visit a UAE PASS kiosk near you to complete the final verification process. You can find a list of all the kiosks in the UAE here

4. Insert your Emirates ID at the self-service machine and follow the instructions on the screen.

5. Scan your fingerprint.

Once you have completed the process, you will be able to access all available UAE Pass features.
What services can I access now?
The UAEPASS will open your world up to several digital transactions. If you download the DubaiNow app, you can access Roads and Transport Authority (RTA), Dubai Electricity and Water Authority (Dewa), Federal Electricity and Water Authority (Fewa), Dubai Police and many other government services. You can even get a business licence in 15 minutes, using the ‘Start your Business’ service.

Call Centre No: 600 56 1111

Click here to install UAEPASS from Google Play

Click here to to install UAEPASS from App Store

www.uapass.ae

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Call us for New business set up, LLC Formation, Amendment in existing license, PRO Service, Certificate attestation. +971 55-273 2295, 055-345 7829, 04-239 1302 or mail your queries to visaprocess.ae@gmail.com

To prepare your Dubai visa applications, call:

Qusais (Al Nahda-2) Near Zulekha Hospital: 04-239 1302, 055 273 2295,
055-345 7829
Qusais (Al Nahda-2) Behind NMC Hospital: 054 4170879

Bur Dubai: 04-252 22 22, 055-9105757

Hor Al Anz: (Deira): 04-265 8373, 050-715 0562

Qusais (Damascus St): 04-258 6727, 054-300 5931

For Collection & Delivery Service; call 04-239 1302, 055 273 2295,
055-345 7829
For Family visa service of all other emirates, call: 04-252 22 22, 055-9105757

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