Rights and responsibilities of domestic workers in the UAE

Who are domestic workers?

According Federal Law 10, also known as the Domestic Labour Law, these professions are categorised as domestic.

+ Housemaid
Private sailor
Watchman and security guard
Household shepherd
Family chauffeur
Parking valet workers
Household horse groomer
Household falcon care-taker and trainer
Domestic labourer
Housekeeper
Private coach
Private teacher
Babysitter/nanny
Household farmer
Gardener
Private nurse
Private pro
Private agriculture engineer
+Cook

The contract
The recruitment agency must present a copy of the job offer to the worker prior to the worker's departure from his or her country of origin. This contract must be accredited by the Ministry of Human Resources and Emiratisation (MOHRE).

The terms
Workers should be aware of the terms of the contract, nature of work and workplace, the salary/wages and working hours as set out by the executive regulations. They should know all of this before they cross their national borders.

No-fault termination of contract
The employer or the domestic worker may terminate the contract if the other party fails to meet his obligations. The employer or worker may terminate the contract even if the other party has met his obligations. This is called a ‘no-fault’ termination and is subject to compensation as laid out by law.

Working rights
The worker must get paid within ten days of payment due date. 

Every worker should get at least one day of paid leave per week.

Domestic workers should not work for more than 12 hours a day; he or she should get at least 12 hours of rest which includes 8 hours of consecutive rest.
Every worker should get 30 days of paid annual leave and 30 days of sick or medical leave.

He or she should be provided with medical insurance.

The employer is liable to give a round-trip ticket for workers every two years along with decent accommodation while in the UAE

His or her meals should be decent and attire should be suitable for work agreed upon - this must be provided for by the employer.

The workers must be allowed to keep their personal identity documents including passport and IDs etc.

In case of cases or complaints from workers, litigation will be swift and free of charge to the worker.

Any disputes should go through MOHRE, and if amicable settlement is not reached in two weeks, it can be transferred to a court. 

Prohibitions
No domestic worker should be younger than 18 years of age.
No discrimination should be made based on race, colour, gender, religion or political views.
No form of abuse or risk of abuse is tolerable, sexual or asexual, physical or verbal.
He or she should be protected from any physical harm and should not be forced to do anything that is not covered under the contract.
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