If you are working for long hours without being paid overtime or if your employer has unfairly demoted you, you can raise your grievance with the Ministry of Human Resources and Emiratisation (MOHRE).
How can I file a labour complaint?
1. Call the Ministry’s hotline on 800 60.
2. Download the MOHRE app and file a labour complaint
3. Visit www.mohre.gov.ae and select the option for filing a labour complaint.
You would need to create an account if you are choosing the second and third option. You would need your passport details and work permit (labour card) number to do so.
Once you file a complaint, you will receive a call within 72 working hours from a legal advisor with the Twa-fouq centre, who will try to initially find an amicable solution to the issue.
There is no fee charged from an employee for this process.
What is Twa-fouq?
Twa-fouq centres are service centres licensed by MOHRE and receive labour complaints submitted by an employer or an employee.
The centre investigates the complaints and provides recommendations to MOHRE for approval and to take a decision on the dispute resolution or refers the case to the judiciary.
It also provides legal advice and replies to inquiries related to work relations.
Procedure for filing labour complaint
Based on Article 6 of the UAE Labour Law, this is how the Ministry handles labour complaints:
• Applications of labour disputes must be made to the Ministry of Human Resources and Emiratisation.
• The Twa-fouq department concerned will call the two parties to the dispute and take action it deems necessary to settle the dispute amicably. At this stage, the parties are not obliged to accept the settlement.
• If an amicable settlement is not reached, the department must, within two weeks from the date of receiving the request, forward the dispute to the Labour Court concerned.
• The referred case must be accompanied with a memo giving a summary of the dispute, evidence of both parties and the comments of the labour department concerned.
• The competent court will, within three days from the date of receiving the request, fix a hearing for the claim and notify the two parties.
• The court may request a representative from the department of labour to appear and explain the contents of the memo submitted by it. The court will then issue its judgement on the matter.
What are the court fees for filing a Labour case?
Fees to be paid by the employee:
For claims up to Dh100,000, the employee does not need to pay the court fees.
For claims over Dh100,000, the employee needs to pay five per cent from the claim amount, with a maximum fee of Dh20,000.
The Abu Dhabi Judicial Department included the Hindi language at the court enhancing access to justice for expatriates and foreign investors.
+ Limited Labour Contract - UAE Labour Law
+ Annual Leave; UAE Labour Law
+ UAE Labour ban
+ Notice Period to quit the job
+ Can the Employer educe the employee's salary as per the UAE labour law?
+ Employment Visa: Dh60 Insurance to Replace Dh3,000 Bank Guarantee
+ Labour's Bank Guarantee Refund from MOHRE-UAE
+ New job classification in UAE
+ List of GAMCA Clinics in Thiruvananthapuram
+ GAMCA Medical Centers in Bangalore
VISIT & TOURIST VISA
+ Best Tourist Attractions in Dubai
+ Transit visa for stopover flights through the UAE
+ Six month job-seeker visa in UAE no longer available
+ യുഎഇ: സന്ദര്ശക, ടൂറിസ്റ്റ് വീസകളില് എത്തുന്നവര്ക്ക് ഇനി രാജ്യം വിടാതെ വീസ മാറാം
+ Multiple Entry Visit Visa to Saudi Arabia
PCC-POLICE CLEARANCE CERTIFICATE
How can I file a labour complaint?
1. Call the Ministry’s hotline on 800 60.
2. Download the MOHRE app and file a labour complaint
3. Visit www.mohre.gov.ae and select the option for filing a labour complaint.
You would need to create an account if you are choosing the second and third option. You would need your passport details and work permit (labour card) number to do so.
Once you file a complaint, you will receive a call within 72 working hours from a legal advisor with the Twa-fouq centre, who will try to initially find an amicable solution to the issue.
There is no fee charged from an employee for this process.
What is Twa-fouq?
Twa-fouq centres are service centres licensed by MOHRE and receive labour complaints submitted by an employer or an employee.
The centre investigates the complaints and provides recommendations to MOHRE for approval and to take a decision on the dispute resolution or refers the case to the judiciary.
It also provides legal advice and replies to inquiries related to work relations.
Procedure for filing labour complaint
Based on Article 6 of the UAE Labour Law, this is how the Ministry handles labour complaints:
• Applications of labour disputes must be made to the Ministry of Human Resources and Emiratisation.
• The Twa-fouq department concerned will call the two parties to the dispute and take action it deems necessary to settle the dispute amicably. At this stage, the parties are not obliged to accept the settlement.
• If an amicable settlement is not reached, the department must, within two weeks from the date of receiving the request, forward the dispute to the Labour Court concerned.
• The referred case must be accompanied with a memo giving a summary of the dispute, evidence of both parties and the comments of the labour department concerned.
• The competent court will, within three days from the date of receiving the request, fix a hearing for the claim and notify the two parties.
• The court may request a representative from the department of labour to appear and explain the contents of the memo submitted by it. The court will then issue its judgement on the matter.
What are the court fees for filing a Labour case?
Fees to be paid by the employee:
For claims up to Dh100,000, the employee does not need to pay the court fees.
For claims over Dh100,000, the employee needs to pay five per cent from the claim amount, with a maximum fee of Dh20,000.
The Abu Dhabi Judicial Department included the Hindi language at the court enhancing access to justice for expatriates and foreign investors.
EMPLOYMENT VISA
+ Employment Visa/Labour Card Renewal (Company Staff)-UAE
+ Part-time job options in UAE
+ Part-time Work Permit in UAE
+ Employment Visa Rules and Regulations (FAQs) Know your rights
+ Arbitrary termination (UAE Lbaour Law)
+ MOHRE Tawseel Service at your doorstep
+ Status Change / Visa Position Amendment-Dubai Visa
+ Employment Visa Procedures for person who is having 6 months Ban-UAE
+ UAE Work Permit for males on family sponsorship
+ Mission Visa (Six Months)-UAE
+ Limited contract, husband’s sponsorship, ban, gratuity
+ Profession Change / Salary Increment in Labour Contract
+ Employment Visa Cancellation-Dubai
+ Air ticket to home country on completion of labour contract-UAE
+ Abscond Reporting at Labour & Immigration in UAE
+ Paid internship for UAE students (Part Time job for UAE students)
+ Part-time job options in UAE
+ Part-time Work Permit in UAE
+ Employment Visa Rules and Regulations (FAQs) Know your rights
+ Arbitrary termination (UAE Lbaour Law)
+ MOHRE Tawseel Service at your doorstep
+ Status Change / Visa Position Amendment-Dubai Visa
+ Employment Visa Procedures for person who is having 6 months Ban-UAE
+ UAE Work Permit for males on family sponsorship
+ Mission Visa (Six Months)-UAE
+ Limited contract, husband’s sponsorship, ban, gratuity
+ Profession Change / Salary Increment in Labour Contract
+ Employment Visa Cancellation-Dubai
+ Air ticket to home country on completion of labour contract-UAE
+ Abscond Reporting at Labour & Immigration in UAE
+ Paid internship for UAE students (Part Time job for UAE students)
+ Reasons why your UAE visa application may be rejected
+ Company must pay medical bills if employee falls sick on duty
+ UAE Labour Law: Annual leave and Working Hours
+ Probation Period: UAE Labour Law
+ Maternity Leave-UAE Labour Law
+ Disciplinary Rules; UAE Labour Law
+ Working on public holidays entitles you to lieu day and 50% bonus in UAE; Labour Law
+ UAE Labour Law: How to file a complaint if I am not paid for overtime work?
+ Company must pay medical bills if employee falls sick on duty
+ UAE Labour Law: Annual leave and Working Hours
+ Probation Period: UAE Labour Law
+ Maternity Leave-UAE Labour Law
+ Disciplinary Rules; UAE Labour Law
+ Working on public holidays entitles you to lieu day and 50% bonus in UAE; Labour Law
+ UAE Labour Law: How to file a complaint if I am not paid for overtime work?
+ Your labour rights when leaving a job in the UAE
+ How to register salary delay complaint in UAE?
+ Gratuity (End of Service Benefits)-UAE
+ Part Time Work Permit in UAE (Labour Law)+ How to register salary delay complaint in UAE?
+ Gratuity (End of Service Benefits)-UAE
+ Limited Labour Contract - UAE Labour Law
+ Annual Leave; UAE Labour Law
+ UAE Labour ban
+ Notice Period to quit the job
+ Can the Employer educe the employee's salary as per the UAE labour law?
+ Labour's Bank Guarantee Refund from MOHRE-UAE
+ New job classification in UAE
GAMCA
+ GAMCA Medical Centers in India+ List of GAMCA Clinics in Thiruvananthapuram
+ GAMCA Medical Centers in Bangalore
VISIT & TOURIST VISA
+ Multiple Entry Visit Visa in UAE
+ Five-year multiple-entry Tourist Visa in UAE
+ UAE Transit visas are non-extendable
+ Stop-over in UAE: How you can get a free visa
+ UAE Tourist Visa fees exemption for dependents under the age of 18+ Five-year multiple-entry Tourist Visa in UAE
+ UAE Transit visas are non-extendable
+ Stop-over in UAE: How you can get a free visa
+ Best Tourist Attractions in Dubai
+ Transit visa for stopover flights through the UAE
+ Six month job-seeker visa in UAE no longer available
+ യുഎഇ: സന്ദര്ശക, ടൂറിസ്റ്റ് വീസകളില് എത്തുന്നവര്ക്ക് ഇനി രാജ്യം വിടാതെ വീസ മാറാം
+ Multiple Entry Visit Visa to Saudi Arabia
+ Police Clearance Certificate from Dubai (UAE)
+ Police Clearance Certificate (Dubai) for Person Staying Out of Country
+ How to get a good conduct certificate in UAE
+ Police Clearance Certificate (Dubai) for Person Staying Out of Country
+ How to get a good conduct certificate in UAE
+ Police Clearance Certificate (PCC) from India (Through Indian Consulate)
POLICE & RTA
+ How to transfer vehicle ownership in Dubai, Sharjah & Ras Al Khaimah
+ How to report accident through Dubai Police App?
+ How to clear Police or civil cases related to bounced cheques?
+ RTA 24/7 smart customer service counters
+ How to register hazardous materials transportation vehicles in Dubai Civil Defence and RTA?
+ Dubai Traffic fine payments, 7 other services to go fully online
+ Online Lost Reporting to Dubai Police
+ Cheque bounce/Insufficient fund Case Reporting-Dubai
+ Check Criminal Status of Financial Cases through Dubai Police Website
+ You can open a Criminal Case with Dubai Police through their Website
+ Vehicle Inspection Request for Changing Colour: Dubai Police Online Service
+ Lost & Found Service of Dubai Police: Inquire about the found items online
+ Traffic Status Certificate from Dubai Police
+ To Whom It May Concern Letter from Dubai Police; Apply online
+ Impounded Vehicle inquiry and Fees payment; Dubai Police
+ Heart Disease and People With Disability can register with Dubai Police to get rapid aid
+ Legalization of PCC from UAE Embassy in New Delhi, IndiaPOLICE & RTA
+ How to transfer vehicle ownership in Dubai, Sharjah & Ras Al Khaimah
+ How to report accident through Dubai Police App?
+ How to clear Police or civil cases related to bounced cheques?
+ RTA 24/7 smart customer service counters
+ How to register hazardous materials transportation vehicles in Dubai Civil Defence and RTA?
+ Dubai Traffic fine payments, 7 other services to go fully online
+ Online Lost Reporting to Dubai Police
+ Cheque bounce/Insufficient fund Case Reporting-Dubai
+ Check Criminal Status of Financial Cases through Dubai Police Website
+ You can open a Criminal Case with Dubai Police through their Website
+ Vehicle Inspection Request for Changing Colour: Dubai Police Online Service
+ Lost & Found Service of Dubai Police: Inquire about the found items online
+ Traffic Status Certificate from Dubai Police
+ To Whom It May Concern Letter from Dubai Police; Apply online
+ Impounded Vehicle inquiry and Fees payment; Dubai Police
+ Heart Disease and People With Disability can register with Dubai Police to get rapid aid
EMIGRATION CLEARANCE
+ e-Migrate Online Registration, Emigration Clearance for Blue-collar Indian Workers and Housemaids
+ Recruitment of Indian Female Workers (ECR Passport Holders) through E-Migrate
+ Protector of Emigrants (POE) in India
+ Pravasi Bharatiya Bima Yojana, 2017 (PBBY)
+ ECNR registration in eMigrate system is optional
+ Number of Indians Migrating to Gulf Countries Drops By 21 Per Cent In 2018
+ തൊഴില് വിസ: ഓണ്ലൈന് രജിസ്ട്രേഷന് നിര്ദേശം പിന്വലിച്ചു
+ Apply for passport from anywhere in India
+ How to apply for Indian Passport on Urgent basis? (Tatkaal)
+ Pension scheme for overseas Indian citizens
+ Recruitment of Indian Female Workers (ECR Passport Holders) through E-Migrate
+ Protector of Emigrants (POE) in India
+ Pravasi Bharatiya Bima Yojana, 2017 (PBBY)
+ ECNR registration in eMigrate system is optional
+ Number of Indians Migrating to Gulf Countries Drops By 21 Per Cent In 2018
+ തൊഴില് വിസ: ഓണ്ലൈന് രജിസ്ട്രേഷന് നിര്ദേശം പിന്വലിച്ചു
+ Apply for passport from anywhere in India
+ How to apply for Indian Passport on Urgent basis? (Tatkaal)
+ Pension scheme for overseas Indian citizens
No comments:
Post a Comment