How to Disconnect DEWA supply and Refund Deposit through online?

You can apply for DEWA supply disconnection and deposit refund through DEWA App and website www.dewa.gov.ae
You can create account using UAE Pass/Dubai ID.

 Request for Refund
Online Procedure
Step 1: Log in with User Id and password.

 Step 2: Select the contract account.

 Step 3: Select refund option

 Step 4: Enter required information

 Step 5: Submit request

 You will receive an SMS & Email with notification number.

 Customer Happiness Counter Procedures

 Step 1: Notify DEWA:

 Notify through email/fax or personal visit at Customer Happiness Centre following details i.e.

 Customer Account Number.
UAE Mobile Number.
Emirates ID.
In case of Companies: Authorization Letter from company duly stamped and signed.

Step 2 : You will receive SMS/ Email with notification number.

 Step 3: Refund will be processed via Cheque (cheque will be delivered by courier company).

For more information about this service, view the frequently asked questions.

 Fees:
Refund through Western Union = AED 18.37 or 1 % of total refund amount ( whichever is higher)
Refund through IBAN = No fee
Refund through cheques = AED 20
VAT will be charged as applicable

 Login / Registration: Required for online requests.
Not required for requests made through Customer Happiness Centers.
-------------------------------
In case of an Electricity / Water Technical incident, please use Smart Response or call on 991 round the clock.
DEWA Whatsapp Support: +971-4-601-9999
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ദേശീയ കറൻസി ദുരുപയോഗം ചെയ്യരുതെന്ന് യുഎഇ പബ്ലിക് പ്രോസിക്യൂഷൻ

നിയമങ്ങൾ പാലിക്കണമെന്നും ദേശീയ കറൻസിയെ ഒരു തരത്തിലും വിലകുറച്ച് കാണരുതെന്നും യുഎഇ പബ്ലിക് പ്രോസിക്യൂഷൻ പൊതുജനങ്ങളോട് ആവശ്യപ്പെട്ടു.
"ദേശീയ കറൻസി യുഎഇയുടെ പേരും ചിഹ്നവും വഹിക്കുന്നു; അതിനാൽ ധാർമ്മിക മൂല്യം അതിന്റെ ഭൌതിക മൂല്യത്തേക്കാൾ വലുതാണ്, കറൻസിയെ അപമാനിക്കുന്ന തരത്തിലുള്ള ഏതൊരു പെരുമാറ്റവും യുഎഇ നിയമപ്രകാരം ശിക്ഷാർഹമായ കുറ്റമാണ്" പബ്ലിക് പ്രോസിക്യൂഷൻ പറഞ്ഞു.
പരസ്യമായി, മന പൂർവ്വം കറന്‍സി വികൃതമാക്കുകയോ നശിപ്പിക്കുകയോ ചെയ്യുന്ന ഏതൊരാൾക്കും പിഴയടയ്‌ക്കേണ്ടിവരുമെന്നും, അത് സെൻട്രൽ ബാങ്ക് & ഓർഗനൈസേഷൻ ഓഫ് ഫിനാൻഷ്യൽ ഇൻസ്റ്റിറ്റ്യൂഷന്‍സ് ആന്ഡ് ആക്റ്റിവിറ്റീസ് സംബന്ധിച്ച 2018 ലെ ഫെഡറൽ ലോ നമ്പർ (14) ന്റെ ആർട്ടിക്കിൾ (141) പ്രകാരം ആയിരം ദിർഹാമിൽ (AED 1,000) കൂടുതലും, വികൃതമാക്കിയ, നശിപ്പിച്ച അല്ലെങ്കിൽ കീറിയ കറൻസിയുടെ മൂല്യത്തിന്റെ പത്ത് (10) ഇരട്ടിയും ആയിരിക്കുമെന്ന് പബ്ലിക് പ്രോസിക്യൂഷൻ അവരുടെ സോഷ്യൽ മീഡിയ പ്ലാറ്റ്‌ഫോമുകളിൽ പ്രസിദ്ധീകരിച്ച ഒരു വീഡിയോ ക്ലിപ്പിലൂടെ, വ്യക്തമാക്കി എല്ലാ സോഷ്യൽ മീഡിയ ഉപയോക്താക്കളും അവരുടെ അക്കൗണ്ടുകളിൽ വീഡിയോകളും മറ്റ് ഉള്ളടക്കവും പ്രസിദ്ധീകരിക്കുന്നതിന് മുമ്പ് ഉത്തരവാദിത്തബോധം പുലർത്തണമെന്ന് അത് അഭ്യർത്ഥിച്ചു.
"യു‌എഇ നിയമങ്ങളും നിയമനിർമ്മാണങ്ങളും പൊതു ധാർമ്മികതയെ ലംഘിക്കുന്ന അല്ലെങ്കിൽ ദേശീയ കറൻസിക്കൊപ്പം സംസ്ഥാനത്തിന്റെ ചിഹ്നത്തെയും കുറച്ചുകാണിക്കുന്ന എല്ലാ നടപടികളെയും പ്രവൃത്തികളെയും കുറ്റകരമാക്കിയിട്ടുണ്ട്. പീനൽ കോഡ് ഫെഡറലിന്റെ ആർട്ടിക്കിൾ 176 (ബിസ്) അനുസരിച്ച്, രാജ്യത്തിന്റെ പ്രശസ്തി, സ്ഥാനമാനങ്ങൾ, ചട്ടം, പതാക, ചിഹ്നം, ചിഹ്നങ്ങൾ അല്ലെങ്കിൽ ഏതെങ്കിലും സ്ഥാപനങ്ങൾ എന്നിവയെ അപമാനിക്കുകയും പരിഹസിക്കുകയും ദ്രോഹിക്കുകയും ചെയ്യുന്ന കുറ്റത്തിന് 10 വർഷം മുതല്‍ 25 വർഷം വരെ തടവും 500,000 ദിര്‍ഹത്തില്‍ കുറയാത്ത പിഴയും ലഭിക്കും. പബ്ലിക് പ്രോസിക്യൂഷൻ വ്യക്തമാക്കി.
സൈബർ കുറ്റകൃത്യങ്ങളെ നേരിടുന്നതിനെക്കുറിച്ചുള്ള 2012 ലെ ഫെഡറൽ ഡിക്രി-ലോ നമ്പർ (5) ലെ ആർട്ടിക്കിൾ 29 ഉദ്ധരിച്ചുകൊണ്ട് അത്തരം ഫൂട്ടേജുകൾ വിവരസാങ്കേതിക വിദ്യവഴിയോ സോഷ്യൽ മീഡിയ പ്ലാറ്റ്‌ഫോമുകളിലോ പ്രസിദ്ധീകരിക്കുന്നത് കുറ്റകരമാണെന്ന് ഏജന്‍സി സ്ഥിരീകരിച്ചു.
ഈ ആർട്ടിക്കിൾ അനുസരിച്ച്, ഒരു വെബ്‌സൈറ്റിലോ കമ്പ്യൂട്ടർ നെറ്റ്‌വർക്കിലോ വിവരസാങ്കേതികവിദ്യ വഴിയോ രാജ്യം, അതിന്റെ ഏതെങ്കിലും സ്ഥാപനം, രാഷ്ട്രപതി, ഉപരാഷ്ട്രപതി, എമിറേറ്റ്‌സിലെ ഏതെങ്കിലും ഭരണാധികാരികൾ, അവരുടെ കിരീടാവകാശികൾ, അല്ലെങ്കിൽ എമിറേറ്റ്‌സിലെ ഡെപ്യൂട്ടി ഭരണാധികാരികൾ, ഔദ്യോഗിക പതാക, ദേശീയ സമാധാനം, അതിന്റെ ലോഗോ, ദേശീയഗാനം അല്ലെങ്കിൽ അതിന്റെ ഏതെങ്കിലും ചിഹ്നങ്ങൾ എന്നിവയെ പരിഹസിക്കുക അല്ലെങ്കില്‍ അവയുടെ പ്രശസ്തി, സ്ഥാനമാനങ്ങൾ, പദവി എന്നിവ കേടുവരുത്തുക എന്ന ലക്ഷ്യത്തോടെ വിവരങ്ങൾ, വാർത്തകൾ, പ്രസ്താവനകൾ, കിംവദന്തികൾ എന്നിവ പ്രസിദ്ധീകരിക്കുന്നവര്‍ക്ക് താൽക്കാലിക തടവും ഒരു ദശലക്ഷം ദിർഹാമിൽ കൂടാത്ത പിഴയും ശിക്ഷ ലഭിക്കുന്നതാണ്.
ദേശീയ കറൻസിയെ മോശമായി ചിത്രീകരിക്കുന്ന സോഷ്യൽ മീഡിയയിലെ ചില വീഡിയോ ക്ലിപ്പുകൾ യുഎഇ പബ്ലിക് പ്രോസിക്യൂഷന്റെ ശ്രദ്ധയില്‍പ്പെട്ടതിന് ശേഷമാണ് ഇത്. അത്തരം വീഡിയോകളെക്കുറിച്ചുള്ള നിരവധി റിപ്പോർട്ടുകൾ 'മൈ സേഫ് സൊസൈറ്റി' ആപ്പ് വഴിയും ലഭിച്ചു.
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Tax residency through investment in Dubai

Dubai offers golden visas to foreign nationals who invest a minimum $272,000 (nearly Dh1 million) in property.

 Tax residence, is the country, in which you are legally obligated to pay personal income tax.

 Tax residency, also known popularly as ‘fiscal residency’ or ‘residence for tax purposes’, is undoubtedly an important concept for all tax payers living and working abroad.

 For example, an Indian expat living in Australia, is a citizen of India but a tax resident of Australia – as long as he lives and works there.

 You can qualify for tax residency in other popular destinations – at a cost, of course!
• In Thailand, the government offers residency visas for foreign citizens, allowing them to live in the country for around $3,000 (Dh11,019) a year

 • Citizenship in Saint Lucia costs $100,000 (Dh367,300) in the form of a donation to the National Economic Fund, or you should invest at least $300,000 (Dh1.1 million) in real estate.

 • In Dominica, a similar donation to the National Transformation Fund of $100,000 (Dh367,300) or a real estate investment of $200,000 (Dh734,600) will give you citizenship

 • In Moldova, a minimum non-refundable contribution to the Public Investment Fund (PIF) of 100,000 euros (Dh622,000) for a single applicant is required.
• For residency in Latvia, you will need to invest a minimum of $333,000 (Dh1.2 million) over a period of five years in a credit institution.
• In Cambodia, citizenship involves a cost of about $245,230 (Dh900,729), in the form of again a donation made towards ‘restoring and rebuilding its economy’.

 • In Turkey, citizenship can be given from a cost starting from $250,000 (Dh918,250), if you purchase a property valued as much, among other options.
• To gain residency in Greece, you need to invest a minimum of 250,000 euros (Dh1 million) in Greek properties.

 • To gain residency in Portugal or Spain, real estate purchase of at least 500,000 euros (Dh2 million) will give you a ‘Golden Visa’.

 Risks associated with getting tax residency through real estate investments
With most Caribbean 'citizenship by investment' programs, the real estate isn’t solely yours. It’s a timesharing scheme wherein several joint owners have the right to use a property as a holiday home.

 And even if it is yours, you’ll end up paying a major part of the donation as government fees. This applies to a lot of other countries.

 For example, you can invest $220,000 (Dh808,060) in real estate in Dominica instead of donating $100,000 (Dh367,300), but you still need to pay a government fee for the real estate.

 In Dominica, the fee is $35,000 (Dh128,555) and the amount only goes up from there in other countries.

 SOME COUNTRIES REQUIRE MORE THAN JUST A REAL ESTATE INVESTMENT!
Malta, for example, requires applicants to make a sizable donation, buy government bonds, purchase or rent a home, and live in the country for at least a year to establish a genuine link to the country.

 This, of course, is because Malta is in the European Union, which means that its passport is much more valuable but also subject to third-party oversight from the European Union itself.

 In Saint Lucia, any connection to the country is not widely much valued. Although you can be done with the process after making the investment, their passport is not considered to be extremely valuable.
In the UAE, residency can be obtained through investment in real estate, which requires a minimum of Dh1 million.
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Part-time job options in UAE

Are you worried about how you can supplement your income if you are facing a salary cut or are on an unpaid leave?

 You can work part-time along with a full time one, based on the provisions in the UAE Labour Law.

 You can work part-time after getting the work permit from Ministry of Human Resources and Emiratisation (MoHRE).

 The part-time work permit is valid for one year and includes an application fee of Dh100 and an approval fee of Dh500.

 You can work with another company-at the same time as working with their current employer- on a part-time basis for less than eight hours per day.
If you are on a family visa, you would need an NOC from your sponsor (husband/father). Such Work Permits can be issued to men and women bewtween 18 and 65 years of age. 

 Law
As per Federal Decree Law No. 2 of 2007, if an expatriate is caught working for another company without an official permit, then a fine of Dh50,000 will be applied to the hiring company, in addition to other penalties in case of repeating the offence.

 For people on an existing work permit
Emiratis, other GCC nationals and expatriate employees who are living in the UAE on a work visa, can take up a second job, upon getting a part-time work permit from MoHRE, which is valid for one year.

 Part-time work permit holders are allowed to work in another company at the same time as working in the current company on a part-time basis for less than eight hours per day.

 Temporary/Part-time work permit
It is a service provided by the Ministry to recruit a national or expatriate worker residing in the UAE to carry out a certain work within a period not exceeding six months.

 Required Documents
  • A copy of both establishments' trade licences (the current establishment and the application applying establishment).
  • A colour photograph with a white background of the applicant.
  • A copy of the applicant's passport.
  • If academic qualification is required (post-secondary diploma, university degree or equivalent), a copy thereof which should be authenticated by the Ministry of Foreign Affairs shall be attached.
  • A letter of approval issued by the competent authority shall be attached if so required (doctor, pharmacist, nurse, and teacher).
  • A copy of the contract.
  • No objection certificate from the first sponsor.
  • A copy of the applicant's visa that includes (the sponsor or establishment name) that is valid for more than six months.
Terms and Conditions
  • Workers who are registered in the Ministry, under following conditions:
  • The permit and residency visa shall be valid for more than six months
  • The permit's period shall not exceed six months or the current permit expiry date, whichever is earlier.
  • Approval of those authorised signatory of the current and applying establishments shall be submitted.
Workers not registered at the Ministry:
Government employees.
  • Students of both genders (from the age of 18 years) who are under the sponsorship of their relatives, schools, or universities. On the condition that the visa profession is (student).
  • Females (from the age of 18 years) who are under the sponsorship of their relatives.
  • Husbands of UAE national women.
  • Children of UAE national women.
  • Under the following condition:
The worker and his/her non-national relatives shall have a valid residence visa stamped in the passport.
The guardians approval.

 Validity: This permit shall be valid for six months.

 Submitting approval of the profession related authority (Ministry of Health – Ministry of Education – Sports, Youth, Community Development Authority).

 Exceptions
The Ministry may approve to grant a temporary work permit, without satisfying the condition related to the former employer's approval and the validity of the card and residence visa, in the following cases:
A labour complaint that is referred by the Ministry to a court of law.

 If it is confirmed that the employer failed to pay wages for a period exceeding two months according to the wages protection office report or the labour relation offices report.

 General conditions for the above:
The applying establishment trade licence should be valid.

 The new labour profession should be suitable with the establishment activity.
The labour should not be below 18 years of age.

 Payment
Request for initial approval of a new electronic work permit (Part-time)
1st Category: AED 100
2nd Category: Level (A) AED 100 – Level (B) AED 100 – Level (C) AED 100
3rd Category: AED 100
Initial approval of a new electronic work permit (Part-time) six-month period

 1st Category: AED 500
2nd Category: Level (A) AED 500 – Level (B) AED 500 – Level (C) AED 500
3rd Category: AED 500
SERVICE CENTERS TO APPLY ARE TAS'HEEL
From Saturday till Thursday
From 8am to 8pm

 You can register to work part-time on careers.mohre.gov.ae Establishments can also register with the information of their employees, if they have surplus workforce.
Similarly, companies in need or urgent employees can use the portal to find potential candidates.

 Starting your own business
You can also think about setting up your own online/offline business by contacting the economic department of your emirate. 
DED has scrapped 2.5% market fee and declared installment payment system for license renewal. 
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Are you planning to Set-up your business in Dubai? Call us for New business, LLC Formation, Amendment in existing license, Investor visa, Employment Visa, Translation and PRO Service. +971 55-273 2295, 055-345 7829, 04-239 1302 or mail your queries to visaprocess.ae@gmail.com
EMPLOYMENT VISA
+ What is Labour Contract / Employment Contract?

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Social support to those affected by the pandemic

These welfare organisations are providing social support to those affected by the pandemic.
If you have been financially impacted by COVID-19, there are several welfare organisations in the UAE providing social support.

 Dar Al Ber
To seek assistance, visit
www.daralber.ae/helprequest
Note: As the society processes a certain number of requests a month, the link may not work at times, if the society is not accepting more requests for the month. 
You can also call 04 352 3333 to find out when the applicant can submit the request again. 

 List of required documents to seek financial assistance.
To submit request a request for financial assistance, you would need to provide the following supporting documents:
  • Passport and residency visa copies. 
  • Emirates ID copy.
  • Up to date salary certificate/ Non employment certificate 
  • Tenancy contract
  • Proof of school fees
  • Three month bank statement
Beith Al Khair
To request for financial assistance, send an e-mail to info@beitalkhair.org
You would need to provide details of your case, your contact information and any supporting documents.

 Sharjah Charity International
To request for financial assistance, visit www.shjc.sharjah.ae/Assistance
Depending on whether you need assistance related to rent, medical or school fees, you would need to provide the necessary documents.

 1. Detailed letter in Arabic explaining the negative results and your suffering during the current crisis. 
2. Copy of the ID cards of all family members and valid visa of the husband and his wife.
3. A letter from the sponsor/employer/company confirming that income is stopped with the started date of adjusting/stopping the income. 
4. Three month bank statement.
5. Valid lease/tenancy contract
Organisations require not only the applicant's personal documents - like passport and Emirates ID copies - but also supporting documents related to work permit being cancelled or bank statements to request for assistance.

 Indian Community Welfare Fund by the Indian Consulate
24/7 Helpline numbers: Dubai - 056 546 3903/054 309 0575; Abu Dhabi - 050 899 5583

 Telemedicine helpline numbers 054 309 0571 / 054 309 0572 9am to 6pm. Food or Ration assistance - labour.dubai@mea.gov.in

 Pakistan Association, Dubai
Send your request for assistance to relief@pad.ae with your case details and supporting documents. Each case is assessed by the welfare team and they reach out to the applicants accordingly.

Overseas Workers Welfare Association (OWWA) - Philippines
You need to be an OWWA member to request for financial or social support. The OWWA helpline is 050 558 5536

 OWWA Food Assistance Programme for displaced members - Download application for from www.polodubaiportal.org
Send the form and your documents to owwadxbfa@gmail.com
One time Financial Assistance for COVID-19 infected OWWA members - Dh730, Email: ofwcovid19positive@gmail.com

 How to become an OWWA member?
1. Book an online appointment
2. Fill OFW information sheet/application form
3. Copy of valid passport 
4. Valid working visa
5. Proof of employment-POLO verified employment contract (not resigned or terminated)
6. Payment of Dh92

 Kerala Muslim Cultural Centre (KMCC) is providing support for repatriation of Indian expats as well as providing social support to people affected by COVID-19. Call - 04 272 7773.
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Are you planning to Set-up your business in Dubai? Call us for New business, LLC Formation, Amendment in existing license, Investor visa, Employment Visa, Translation and PRO Service. +971 55-273 2295, 055-345 7829, 04-239 1302 or mail your queries to visaprocess.ae@gmail.com
GUIDANCE

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How to pay Dubai Trade Licence Renewal fee in installments?

This video explains the relaxations declared by Dubai DED at the time of trade license renewal. 
വിസ കാലാവധി: സംശയ നിവാരണം | ദുബൈ ട്രേഡ് ലൈസൻസ്  തവണകളായി എങ്ങിനെ പുതുക്കാം ?
+ You can pay license renewal fee in installments if the total amount is Dh100,000 or more. You can pay in up to 12 installments. 
+ DED scrapped 2.5 marketing fees. You can request fine discount through DM revenue online. 

 Steps to follow: 
1. Get license renewal payment voucher through DED website or DED Service counter at Tas'heel Centers or DED branches. 

 2. Then submit fine discount request through Dubai Municipality's revenue online service (if any).  Skip this step if you don't have any fine.

 3. Then mail the payment voucher which is received from Revenue Department to DED's e-mail address (info@ded.gov.ae) for installment payment facility. 

 Following documents to be attached with installment payment request.
1. Latest valid Payment Voucher.
2. DED form filled and signed by license owner. Click here for DED form.
3. Letter from the License owner requesting installment.
4. Determine the counting of payments, provided that the license expiration date is not exceeded.
5. Emirates ID copy of the license owner and applicant's Mobile number. 

 Once DED approved your installment request, they will send you details of installments with Payment Voucher number, Amount of each cheque and date of each Cheque. 

 You should issue cheque in the name of Dubai Economic Department and deposit at Aafaq Islamic Finance Counter.  

 Find below the specimen copy of DED approval to issue cheque in Seven installments.
Attach below mentioned Documents: 
1. Fill up a form Aafaq Tasaheel TL Finance Form, available at Aafaq counters. 
2. All the partner’s Passport copy and Emirates ID Copy with the company stamp. 
3. Cheque should be in the name of the company. 

 Submit all documents at Aafaq Islamic Finance center at Sheikh Zayed Road. They will review your application. The Aafaq team will contact you back if your application is approved for a monthly installment.
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Are you planning to Set-up your business in Dubai? Call us for New business, LLC Formation, Amendment in existing license, Investor visa, Employment Visa, Translation and PRO Service. +971 55 811 7883, 055-345 7829, 04-239 1302 or mail your queries to visaprocess.ae@gmail.com

BUSINESS SET-UP IN DUBAI
+ Trade License auto renewal by sending a text message with the trade licence number to ‘6969,’
+ 'Side agreement' of a Memorandum of Association 
+ Trade License Renewal-Dubai
+ How to set-up a Technical Service Company (LLC) in Dubai?
+ How to set-up a Cargo Service Company (LLC) in Dubai?
+ Home business License in Dubai. What is a Trader licence? 
+ General Trading License in Dubai (Five Minutes Procedures)
+ Management Skills Placement Test for Consulting License in Dubai
+ DED Service Centers in Dubai.
+ Street Vending Truck; mobile business in UAE
+ ദുബൈയിലെ ബിസിനസ് സാധ്യതകള്‍
+ Free Trade Zones in UAE
+ 14 Business Activities will not get 100% foreign ownership in UAE
+ Import / Export Code Online Application of Dubai Customs
+ Dubai Internet City
INVESTOR VISA
+ MOFA-Ministry of Foreign Affairs-UAE Attestation Centers
+ Different Types of UAE Visas

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Covid-19 സൗജന്യ പരിശോധന

Covid-19 സൗജന്യ പരിശോധന വ്യാപകമാക്കാൻ UAE ഗവൺമെൻറ്  തീരുമാനിച്ചതിന് ഫലമായി യുഎഇയിൽ താമസിക്കുന്ന എല്ലാ വ്യക്തികൾക്കും  ഇപ്പോൾ ടെസ്റ്റ് ഫ്രീയായി നടത്താവുന്നതാണ് .. അതിന് ചെയ്യേണ്ടത് ഇത്രമാത്രം  താഴെ കൊടുത്തിട്ടുള്ള ലിങ്കിൽ പോയി രജിസ്റ്റർ ചെയ്യുക. തുടർന്ന് അവർ  നൽകുന്ന ബാർകോഡ്മായി . അതിലൂടെ നൽകുന്ന സമയത്ത്  UAE _ൽ ഉള്ള National Screening center കളുമായി ആയി ബന്ധപ്പെട് ടെസ്റ്റ് ചെയ്യാവുന്നതാണ്  റിസൾട്ട് ഫോണിലേക്ക് മെസ്സേജ് ആയി വരും. ടെസ്റ്റ് ചെയ്യാൻ പോകുമ്പോൾ  എമിറേറ്റ്സ് ഐഡിയും. അവർ നൽകിയ ബാർ  കോഡ് കയ്യിൽ കരുതുക. 
https://www.mohap.gov.ae/en/services/scheduling-a-medical-appointment
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Are you planning to Set-up your business in Dubai? Call us for New business, LLC Formation, Amendment in existing license, Investor visa, Employment Visa, Translation and PRO Service. +971 55-273 2295, 055-345 7829, 04-239 1302 or mail your queries to visaprocess.ae@gmail.com
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